Cancellation policy

Doroobb Subscription Cancellation Policy
 
Thank you for subscribing to Doroobb! We are thrilled to be a part of your daily coffee ritual.
 
1. Subscription Benefits
As a valued subscriber, you will receive 100% Free Shipping on all recurring orders. Your subscription will automatically renew at the frequency you selected (e.g., every 1 month) at the same price, ensuring you never run out of fresh coffee.
 
2. Managing Your Subscription
You are in full control of your subscription. You can easily skip a delivery, change your delivery date, or cancel your subscription at any time by logging into your customer account.
 
3. Cancellation and Billing
• To avoid being charged for the next delivery cycle, you must cancel or pause your subscription at least 48 hours before your next scheduled billing date.
• If you cancel after a payment has already been processed, your order will still be fulfilled and shipped to you. 
4. Refund Policy for Subscriptions
We do not offer refunds on subscription orders that have already been processed and shipped. However, once you cancel, you will not be charged for any future cycles.
 
5. Need Help?
If you have any questions or need assistance managing your subscription, please contact our support team at hello@doroobb.com.
We are always happy to help!